OSHP 81st Annual Meeting

Tammy Young, PharmD, Medication Safety Pharmacist, OhioHealth Doctors Hospital
UAN: 0048-0000-20-223-L04-P/T
PHARMACIST LEARNING OBJECTIVES
1) Describe the differences between human error, at-risk behavior, and reckless behavior.
2) Identify the reasons people drift from procedural compliance.
3) List the six predictable phases of the second victim recovery process.
4) Describe the three tiers of support for second victims.
TECHNICIAN LEARNING OBJECTIVES
1) Describe the differences between human error, at-risk behavior, and reckless behavior.
2) Identify the reasons people drift from procedural compliance.
3) List the six predictable phases of the second victim recovery process.
4) Describe the three tiers of support for second victims.

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