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Thursday, October 22 • 2:00pm - 3:00pm
Just Culture and the Second Victim

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Tammy Young, PharmD, Medication Safety Pharmacist, OhioHealth Doctors Hospital
UAN: 0048-0000-20-223-L04-P/T
PHARMACIST LEARNING OBJECTIVES
1) Describe the differences between human error, at-risk behavior, and reckless behavior.
2) Identify the reasons people drift from procedural compliance.
3) List the six predictable phases of the second victim recovery process.
4) Describe the three tiers of support for second victims.
TECHNICIAN LEARNING OBJECTIVES
1) Describe the differences between human error, at-risk behavior, and reckless behavior.
2) Identify the reasons people drift from procedural compliance.
3) List the six predictable phases of the second victim recovery process.
4) Describe the three tiers of support for second victims.

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Speakers
avatar for Tammy Young

Tammy Young

Medication Safety Pharmacist, OhioHealth Doctors Hospital



Thursday October 22, 2020 2:00pm - 3:00pm EDT
Zoom Video